Sep 6, 2013

Received My First Candle Order From BBW Customer Relations Today!

Hey everyone!

You know how I mentioned I heard back from BBW Customer Relations 2 days ago? Well, my candles arrived! I have to say that was pretty quick! I just heard back from them moments ago about another order I placed and I was told again NO coupons allowed. This makes the 3rd time someone has told me from CR that no coupons are allowed. A couple of you have been told differently so if you decide to place an order it never hurts to ask about a coupon because maybe someone will let you get by with it. ;) However, no such luck for me yet but I'm ok with that! I'm just happy to still have a way to get my hands on these candles! No complaints over here! :)

Here is everything I know about Customer Relations:

  • Phone # is 1-800-395-1001!
  • Coupons and/or surveys are NOT allowed!
  • If there is a 2 for $22 candle sale going on, CR honors that and gives them to you for that price! Otherwise, they are full price. 
  • $6 flat rate shipping just like it was from a test store! 
  • You have to call them knowing exactly what it is you want, they only order what you ask for. They don't have candles just sitting on a shelf like an actual BBW store does. 
I hope this helps those of you, like me, who don't live near a test store but still want to be able to purchase these candles! It's been a bit of headache for me, honestly, trying to figure it all out but my first order has arrived and I'm now proof that Customer Relations is the way to go! :-)


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