Sep 5, 2013

BBW Customer Relations Called Me Back ... Finally!

Hey everyone!

Finally! Customer Relations called me back yesterday! I mentioned in my previous post, how they had received a small shipment of candles in and were calling back the people who placed orders last week. Well, it looks like they finally made it back to me! They called wanting my information and informed me my candles would go out shortly. I asked if I could add another Red Velvet Cupcake to my order and he said they actually only received one, which was the one I had placed an order for. This tells me they only order and receive what people have asked for. This makes sense because they want to know exactly what you want when you call to order. They did NOT take coupons. I'm going to ask again next time.

I went ahead and placed another order for the new Winter Market Fresh Picked candles. He said I would receive a phone call once they received them. Anxiously awaiting to hear from them again! :)

I know this isn't the most ideal situation when it comes to getting these candles! It was way more simple to order directly from a test store in my opinion but to me, this beats the alternative of not being able to get them at all! I think we can all agree on that! ;)

2 comments:

  1. Wth???? No coupons. No add-ons. Were they @ least 2/$22? I want to order the Winter fresh picked line too, but omg, no coupons. I'm going to have to think about purchasing candles this way. Its limiting consumers the ability to purchase test candles, when they don't reside ANYWHERE near a test store.

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    1. Nope, no coupons but I plan on asking again hoping I'll get someone who says yes! They were 2 for $22 since I placed my order while they were 2 for $22 but now they are normal price. Once they go on sale again, they will be 2 for $22 again with them too. It's definitely more difficult and more frustrating and you have to wait longer to get them but it's better than nothing. :)

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